Details: Office Location / Address: NJ- NEWPORT OFFICE CENTER 7 480 WASHINGTON BOULEVARD JERSEY CITY NJ 07310 USA - 27969 Education Level: Bachelor's Degree Shift: Day Job Employee Status: Regular Citi, the leading global financial services company, has some 200 million customer accounts and does business in more than 100 countries, providing consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, and wealth management. Additional information may be found at www.citigroup.com or www.citi.com. Pro-actively monitor the critical CitiDirect and CFX applications and provide real-time application support to eliminate or avoid customer impact. Troubleshoot, diagnose and resolve problems and outages in production, UAT, and QC. Support application releases and other software updates. Deploy Digital certificates (Entrust, Verisign) in the various UAT and Production environments. Field technical calls from EBOC and customer service for Production and UAT issues. Support data center in resolving patch install issues. Support weekend maintenance activity.Hold daily deployment meeting and extensive co-ordination with the Technical Project Managers, Software Developers, Testers, Production Support, SAs and DBAs for planning and scheduling the deployment of code in the Production and Non-Production environments. Reviewing and approving UNIX, AIX, Windows 2003 and Database Installation instructions, verifying code base installs were successful. Preparing the weekly change calendars, creating change controls and follow up on their Approvals. Creation of Deployment and Release plans in Microsoft Project.
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