Details: Oversee multi -unit store operations and personnel in order to maximize sales and profitability. Promote a safe work environment with quality customer service. Primary Responsibilities of District Manager: Human Resources/Personnel Human Resources/Personnel Responsible for all recruitment, hiring and selection. Ensures management coverage and store schedules are set per budgeted payroll. Orientation and training programs are completed. Manages all employees fairly and consistently while holding them accountable for their performance. Administers coaching and corrective documentation to improve performance as well as recognizing positive contributions. Performance reviews and wage increases in accordance with company standards Develops promotable employees for their district Responsible for HR Training and compliance. Inventory Control Ensures appropriate merchandise is ordered from vendors Training of management in proper ordering procedures Taking corrective action to prevent or resolve inventory losses caused by employee theft, vendor theft, drive-offs and accounting errors. Safety/ Security/ Compliance Ensures all stations are compliant with all security, safety and loss prevention procedures. Shrink/ Robbery prevention procedures Merchandizing/ Marketing Responsible for Plan-o-Gram execution Train management on merchandizing and plan-o-gram programs. Gas and merchandise surveys Ensure correct pricing of product Order promotional merchandise to insure that advertised specials are available. Operations Store visits completed to ensure all locations are meeting company goals Maintains all locations are compliant with all operating standards Daily, weekly and monthly reports Providing a positive, professional role model for the staff Customer Service Resolves customer complaints and provides exceptional service. Coaches managers on best practices in handling customer service Financial Responsible for overall profitability of their locations, which include those components such as sales, gross margin, shrink, payroll, expenses, etc….
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