Community Manager

Details: General Purpose??A Community Manager oversees and directs the day to day property management functions for a manufactured home community.  Responsibilities include administrative activities, marketing, leasing and home sales of new and pre-owned homes, property maintenance, human resource management, resident relations, property budgeting, and reporting.  Each Community Manager has the ultimate responsibility for a community as a profit center.??Essential Duties?Ensure customers/residents receive a high level of service consistent with Sun’s Customer Service philosophyHandle and resolve resident/customer service issuesEnsure community is well-maintained and groomed to Sun Communities' standardsDevelop marketing strategy and maintain effective advertising to attract prospective residents to communityMarket model, pre-owned, and brokered homes for sale in the communityCoordinate and manage the Lease Purchase Program, including repairs, leasing, LPP sales, refurbishments, re-leasing, and follow-upMeet or exceed home sales and leasing budgetsManage rent collection process, including depositing income from home sites and filing to collect on delinquent debtsOversee eviction process for community with assistance of RVPConduct market surveysRequest closing packages and conduct closingsApprove operating expenses and sales-related costsSelect home sites and prioritize site preparation for new homesResponsible for inspection, purchase recommendation, and renovation of used/repossessed homesProvide accurate data to assist in capital expenditure and expansion budget needsMonitor monthly operating budgets and prepare monthly explanation of P & L variancesCoordinate employee selection, training, and development for community staff and ensure all employees comply with appropriate policies and proceduresEnsure compliance of policies designed to increase employee safetyEnforce community rules and regulationsNegotiate with third-party vendors for products and servicesOversee capital expenditure improvementsCoordinate and follow-up on service requestsMonitor and maintain community assets and equipment on a continuous basisEnsure compliance with federal state and local agencies that regulate fair housing laws and community operationsAll other duties as assigned

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