Area Director of Property Operations

Details: Division :   Mercy Housing Location :   Atlanta GA US 30354 % of Travel Required :   None Career Level :   Manager (Manager/Supervisor of Staff) Education :   High School or equivalent Category :   Property Management Compensation :   70,000 +DOE The Area Director of Property Operations ensures that the operations of the properties in assigned area of oversight are in compliance with the standards and expectations of Operational Excellence, other stated guidelines of Mercy Housing Management Group, and Mercy Housing.  Completes all reasonable work-related directives given by his/her supervisor and above.  Responsible for monitoring and directing all management-related activities with site-level personnel and other Mercy Housing-related departments to ensure that the Essential Functions are met on a regular and consistent basis.FINANCIAL RESULTSEnsures that rent collection procedures are followed and benchmarks are achieved.Ensures that occupancy levels are at budgeted levels and higher, if possible.Ensures that the rents allowed under regulatory programs are being achieved.Ensures that property budgets are developed and managed proactively.Ensures that contracts are regularly reviewed and negotiated.PROPERTY STANDARDSEnsures that all regulatory compliance requirements and reporting are followed, monitored, and completed.Ensures that physical guidelines are achieved at each property, in accordance with expectations of ownership and/or Operational Excellence.Ensures the adherence to the preventative maintenance schedule established for each property.WORK ENVIRONMENTEnsures that property staff positions are filled with competent, qualified individuals.Ensures that positive, collaborative internal and external relationships are fostered and maintained and that requests are responded to in a timely manner.Ensures that site employees receive/participate in necessary educational requirements.Ensures understanding and effective use of property management and accounting software, instructing staff on proper usage, as necessary.Ensures the implementation and understanding of the company’s stated recognition and bonus programs.CUSTOMER SERVICEEnsures that resident concerns are appropriately addressed in a timely manner.Ensures that the site staff is providing great customer service to residents.Ensures that the site staff is working closely and effectively with Resident Services and/or third party service agencies to meet the ownership’s service objectives at each location.•cb Open Date :   07/13/12 Property :   Atlanta Regional Office

View the original article here