Details: Job Summary: Program Manager manages the day-to-day project operations. Organize and staff coalition meetings. Organize and staff media / community education events. Develop and distribute community education materials. Prepare minutes and task assignments from coalition and ad hoc meetings. Manage database of providers and resources for military families. Update resource directory quarterly. Make regular reports on task assignments and deliverables to the supervisor. Facilitate coalition meetings. Plan media / community education events. Plan community education materials. Must Possess the following Core Competencies: Total Quality Management: ensure highest quality of services which meet stakeholder needs/requirements; initiate continuous improvement; re-engineer-redesign work processes · Diversity/Cultural Competence: work effectively with people of differing backgrounds. · Set Priorities: separate the critical few from the trivial many and create focus · Effectiveness under Pressure: face a crisis and handle it effectively · Resilience: face a major roadblock and persevere to overcome it · Listen Actively: including paraphrasing, empathize and summarize the views of others · Presentation Capabilities: orally present ideas to others clearly, concisely and in a way that gets the message across · Writing Skills: write clearly and succinctly; get messages across that have the desired effect; use appropriate style, grammar and tone. · Computer Skills: Has an intermediate to advanced level of knowledge and skills with Agency’s computer software (i.e. Outlook, EVOLV, Word, etc.)
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