Regional Director of Resident Services

Details: Division :   Mercy Housing Location :   Chicago IL US 60603 % of Travel Required :   Career Level :   Manager (Manager/Supervisor of Staff) Education :   Bachelor's Degree Category :   Project/Program Management Compensation :   70,000 DOE The Regional Director of Resident Services manages solutions that integrate efficiencies via new process and tools. Identify opportunities for improvement in processes for funding, contract accounting, internal structure and operations. Leverage Mercy Housing structure and strengths to increase effectiveness of programs. Collaborate with national and regional leaders.JOB FUNCTIONS/RESPONSIBILITIES1. Direct, plan, or implement policies, objectives, or activities of the organization to ensure continuing operations, to maximize efficiency and effectiveness of programs and grant accountability. 2. Analyze operations to evaluate performance in meeting objectives or to determine areas of potential cost reduction, program improvement, or policy change.3. Review reports submitted by staff members to recommend approval or to direct changes.4. Prepare budgets for approval.5. Verify that organization and regulatory policies and procedures have been documented, implemented, and communicated.6. Conduct periodic internal reviews or audits to ensure that program procedures are followed.7. Identify, analyze and recommend processes for improvement.8. Disseminate written policies and procedures related to grant and contract compliance.9. Complete and submit program reports for regulatory agencies and grant making entities.10. Identify and recommend or communication program issues that require follow-up or investigation.11. Keep informed regarding pending industry changes, trends, and best practices and assess the potential impact of these changes on organizational processes.•cb  Open Date :   07/13/12 Property :   Chicago Regional Office

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Outpatient Services Manager - Physician Assistant with Orthopedi

Details: As a patient-focused organization, the University of Utah Health Care exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health Care seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission.This position is responsible for planning, organizing, directing and controlling all aspects of the assigned department's internal and external customer service, human resource and financial management operations. The incumbent acts as a catalyst between the department and its customers and staff to ensure continuity and quality of service and care.Are you a Physician Assistant with experience in Orthopedic area with savvy experience in outpatient clinic management? This may be the opportunity for you!Responsibilities:• Guides department(s) in mission, vision, and values.• Operationalize the department goals in alignment with the Executive Director and Director goals and strategies.• Financial responsibility for the labor and operations or area.• Manages the hiring, orienting and development of staff.• Conducts employee evaluations, coaching, and disciplinary processes to align employee performance and behaviors.• Clarifies and supports organizational policies and procedures.• Implements and enforces department policies.• Responsible for the training and education of staff, including annual compliance and licensing or certification.• Accountable for the accurate reporting of time and attendance of direct reports.• Networks and builds relationships with others in similar organizations.Knowledge / Skills / Abilities• Ability to perform the essential functions of the job as outlined above.• Demonstrated leadership skills in planning and directing employees and processes in order to effectively monitor and develop subordinates and to ensure the smooth operation of the department.• Knowledge of assigned department’s area of specialization in order to analyze, plan and draw conclusions for recommendations to superiors.Qualifications:Required• Bachelor’s degree in a related area of assignment or equivalency.• Four years of more progressively responsible management experience.Qualifications (Preferred):Currently a Physician Assistant with active Utah licensecbuilder

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Business Services Supervisor Job

Details: As a patient-focused organization, the University of Utah Health Care exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health Care seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission.This position is responsible for achieving financial performance targets and direct supervision of staff. The incumbent develops and sustains high performance work teams and practices that consistently achieve service standards, customer satisfaction, and clinician satisfaction. Accountable for creating a culture of compliance, ethics and integrity.This position is not responsible for providing care to patients.Responsibilities:• Oversees the delivery of patient care and/or customer service, ensuring the timely resolution of concerns.• Supervises all functions of the department as it relates to staff, operations and finance and accounting.• Assist with the planning, implementation, measurement and attainment of the department goal and objectives.• Jointly forecasts staffing, capital and budgetary needs.• Analyzes and determines appropriate staffing to support business services while ensuring efficiency and maximizing resources.• Oversees human resource activities such as interviewing and hiring, training, verifying payroll and managing employee performance.• Purchases and maintains office/medical supplies.• Maintains productive and collaborative working relationship with other coordinators, supervisors, managers and directors.• Orients and train staff in policies and procedures.• Prepares financial, accounting and customer reports.• Ensures compliance with all company policies and procedures.Knowledge / Skills / Abilities• Ability to perform the essential functions of the job as outlined above.• Demonstrated human relation and effective communication skills.• Computer literacy in multiple applications.• Ability to use good judgment and critical thinking skills to prioritize multiple tasks.• Excellent problem solving skills.• Willingness and the ability to work independently and within a team environment.• Ability to provide care appropriate to the population served.• The individual must demonstrate knowledge of the principles of life span growth and development and the ability to assess data regarding the patient's status and provide care as described in the department's policies and procedures manual.Qualifications:Required• Associates or Bachelor’s degree in Business management or a related field or equivalency.• Three years of progressively responsible supervisory experience or equivalency.Qualifications (Preferred):Preferred• Bachelor’s degree in a Business, Health or Finance area.• One year of supervisory experience.• Demonstrated knowledge of Hospital-based billing• Ability to interpret contract language in ensuring expected reimbursement and denials resolutionmnstrcbuilder

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Director of Surgical Services

Details: Position Summary: Acts as a patient advocate. Manages financial aspects of the department within budgetary guidelines. Directs/leads the workflow ensuring adequate, competent staff to provide quality patient care. Must manage multiple priorities. Participates in Cardiovascular Continuous Quality Improvement. Participates in CV multidisciplinary team as regular or ad hoc member.

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Citi Retail Services - Partner Management -Director of Sales & M

Details: Office Location / Address:  Regular Education Level:  Europe, Middle East, and Africa, Asia Pacific, Latin America, NAM-Canada Shift:  Full-time Employee Status:  Bachelor's Degree Citi, the leading global financial services company, has some 200 million customer accounts and does business in more than 100 countries, providing consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, and wealth management. Additional information may be found at www.citigroup.com or www.citi.com. The Director of Sales and Merchant Development role will oversee three key areas:• Lead a large (150 ) Internal and 3rd party field sales team,• Oversee the Merchant Services function and team (50 ), and• Lead the Merchant Development efforts for Tier 2, 3, and 4 prospects. These functions will provide sales, service and Merchant development support to several industry verticals across the Specialty Merchants and Fuels portfolios and will include verticals like Auto, CE&A, Furniture, Health, Jewelry and Fuels.  The candidate will develop and implement a Sales and distribution strategy that aligns with the Overall business and vertical strategies. He or she will provide strategic guidance on outward-facing relationships of the Specialty Merchants and Fuels business.  The role will work to ensure that team resources are deployed in the most cost-effective and productive manner to generate increased sales for the business. In this role, the candidate will also coordinate with the various industry vertical leads (Health, Auto, Jewelry, CE&A, and Fuels) to provide internal strategic consulting on the external marketplace, develop and implement sales and distribution strategies, and align portfolio strategies to the sales channels.Key Responsibilities:• Oversee the management of full time internal Field Sales staff who's responsibilities include: field visits, site audits, associate training, maintaining dealer relationships, and new product promotion• Manage the 3rd party relationship of with vendor(s) that provide incremental Field Sales resources• Guide the data-based strategic deployment of the Field Sales team• Work closely with the Industry vertical leads and our Partners to define and execute the Field Sales strategy, including sales, new account, dealer enrollment, and penetration goals• Coordinate with our Partners' field teams (where available) to understand and leverage synergies between our organizations• Oversee the Merchant Services organization to make sure they are effective in executing the following dealer-based activities: enrollment, setup, training, servicing, activation, and communications• Creatively look for additional ways to deploy the Merchant Services team to maximize value to the organization and our Partners• Ensure quality in both the Field Sales and Merchant Services teams by creating, maintaining, and deploying effective training for all internal associates• Win new merchant relationships, both at the Partner/Corporate level as well as through dealer enrollments in all supported verticals using all available tools, including but not limited to: industry publications, direct mail, internet presence, trade shows, warm/cold calls, strategic alliances, etc.• Generate industry interest in submitting RFPs to Citi and respond appropriately• Maintain current market intelligence on both the overall industry verticals as well as our competitors• Help develop key strategic alliances that will support the vertical and business strategies.• Coordinate COE support across front- and back-office groups to position Citi for profitable growth• Create ongoing two-way dialogue with the Industry Vertical leads to knowledge-share industry trends and understand opportunities/pain points for our existing partners and generate solutions• Successfully manage a team of managers while ensuring that strategic direction reaches all levels of the organization• Collaborate with the Tier 1 Business Development team to leverage existing BD materials and best practices• Navigate required control and compliance policies as necessary to achieve success• Monitor external environment to ensure market competitiveness

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Commission Management Services (CMS) Manager-Assistant Vice Pres

Details: Office Location / Address:  NY - AMHERST CROSSPOINT PARKWAY II 580 CROSSPOINT PARKWAY GETZVILLE NY 14068 USA - 37951 Education Level:  Bachelor's Degree Shift:  Day Job Employee Status:  Regular Citi, the leading global financial services company, has some 200 million customer accounts and does business in more than 100 countries, providing consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, and wealth management. Additional information may be found at www.citigroup.com or www.citi.com. The CMS Team is part of the Equity Middle Office in Buffalo.  There are no other CMS Support teams in the Americas as the process was recently centrally located in Buffalo.  Responsibilities will include workflow coordination, reconciliation, compliance, control, audit functions, invoice/payment authorization, signoff and project support.Candidate will assume a lead role on interactions with the front office, middle office, and external counterparties. The CMS Support Manager will also be responsible for first level escalations, implementing process and procedure changes, and additional risk approvals. The candidate should be comfortable in a fast paced, multi-tasked environment, be customer service oriented, and have an ability to identify and lead the implementation of process improvements.Liaise with other teams globally to ensure global consistency.Weekly monitoring of account reconciliations and reporting of these metrics to senior management.Relationship management with the Business, Technology, and any other Operational Areas.Develop business goals, plans, and execution of these plans and key strategic initiativesResponsible to support identification of consistent client solutions and process improvements to eliminate manual functions to improve Global performance.  This would include any potential vendor solutions.Research and validation of new client requests.  These could include access requests to Citi systems.

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