Details: Job: Directors & Managers HCA Physician Services implements innovative, value added solutions that help physicians deliver high quality, cost effective healthcare to support HCA's commitment to the care and improvement of human life. We focus on quality, streamlining operations and innovative technology to provide value added solutions that help physicians deliver high quality, cost effective healthcare. We offer an excellent benefits package, competitive salary and growth opportunities. Join our team and share your skills and talents with the nation's largest private provider of healthcare services. The primary responsibilities of the Market Practice Manager include maintenance of the daily operations and general management of the practice(s) and supervision of subordinate practice managers. This job also involves developing educational planning programs, allocating and assigning duties to employees, and monitoring the activities and operations of all the practice(s) components to ensure the practice(s) meets its objectives. DUTIES INCLUDE BUT ARE NOT LIMITED TO: The overall operational responsibility for the routine business and clinical functions through administrative and clinical staff including front desk, medical records, nursing, and ancillary services to ensure maximum utilization of resources and the efficient delivery of services of his or her assigned practices. Directs and manages projects for each practice such as:• Monitors patient flow through the practice(s) to ensure appropriate utilization of physician time and staff coverage.• Monitors or reviews patient registration and data entry into the system for timeliness, accuracy, and thoroughness.• Develops special work load reports to adjust staffing levels as necessary.• Reviews and handles patient complaints.• Reviews charges, visit encounters, and cash receipts for variations and patterns. Conducts spot audits to ensure compliance with established policies and procedures.• Reviews lab and x-ray service utilization, physician charges and coding accuracy, and capture of charges.• Provides physician and staff training as required.• Conducts patient and staff surveys and questionnaires.• Analyzes average patient waiting time.• Identifies practice/business development opportunities to increase the practice(s)' market share.• Interacts on a biweekly basis with each physician to ensure their practice business needs are met and:• Resolves any medical/administrative problems.• Keeps lines of communication open between practice staff and administration.• Insures a high employee morale and a professional, effective, and efficient working atmosphere.• Develops, implements and monitors annual practice(s) budget(s) by:• Analyzes financial impact of changes in clinical activities and forecasts actual revenue/expenditures versus approved budget.• Recommends corrective action as required.• Develops cost/benefit analyses of new patient care services and equipment to maximize patient revenues.• Recommends implementation/purchase of new services/equipment.• Meets monthly with physicians to review financial performance and key practice indicators.• Insures that the practice staff follows all receivable/collection guidelines.• Monitors purchases for each practice. Plans a corrective strategy when order levels are excessive in volume or cost and communicates the strategy with the Division/Market Practice Manager.• Ensures that the most cost effective vendors and products are being utilized.• Practice and adhere to the 'Code of Conduct' philosophy and 'Mission and Value Statement'.• Evaluates each employee's performance and provides appropriate guidance and feedback.• Oversees the daily/monthly expenditures, staffing and overtime hours• Counsels, disciplines and/or recommends termination of employees as required.• Recommends professional development for staff.• Ensures regulatory compliance.• Develops and oversees implementation and administration of internal practice policies and procedures in conjunction with Physician Services standard policies and procedures. Interprets applicable laws, rules and regulations and ensures the practice is in compliance with them.• Develops and maintains effective communications between all levels of personnel.• Ensures compliance with and knowledge of the company's Code of Conduct by all subordinates to ensure an ethical work environment.
Showing posts with label Practice. Show all posts
Showing posts with label Practice. Show all posts
Friday, 13 July 2012
EP Department Practice Manager - Austin Heart PLLC - Austin, Tex
Details: Job: Directors & Managers Position is located at the Heart Hospital Clinic at 38th & Lamar, Austin, TXFUNCTION: Supervises day to day operations for clinical and non-clinical functions in a full time Electrophysiology department. This will include holter monitoring, event monitoring and device clinics. DUTIES AND RESPONSIBILITIES:Service1. Develop, implement and oversee action plans to maximize patient satisfaction in collaboration with physicians2. Develop, implement and oversee action plans to maximize referring physician satisfaction in collaboration with physicians3. Develop, implement and oversee action plans to maximize scores on the internal customer service surveysFinancial4. Ensure accurate and timely submission of all encounter forms daily to meet our Business Office goals5. Review all invoices for accuracy and approve on a timely basis. Recommend changes to lower costs6. Achieve business offices dashboard goals. Work with business office regarding insurance and collection procedures Identify, recommend and implement changes to improve workflow, increase labor efficiency, reduce costs and enhance revenues7. Develops, assesses and implements mobile device clinic requirements including ongoing assessment of equipment, personnel and number of days per month needed in each branch officePeople8. Evaluates clinical workloads to ensure equitable distribution and determine appropriate levels of personnel. Develop system to ensure job functions are matched with the employee's skills and pay scale. Cross train employees to allow for maximum flexibility and appropriate coverage9. Develop, implement and coordinate action plans to maximize employee survey scores10. Assist in the recruitment, selection, training and development of personnel. Evaluate performance and recommend merit increases and promotions11. Ensure implementation of benefit programs, job descriptions, personnel policies and payroll practices as established by Austin Heart. Administer corrective and/or disciplinary actions in coordination with the Human Resources Department and supervisor12. Evaluate, prioritize and coordinate staffing needs to ensure an equitable distribution of work which maximize patient satisfaction. Responsible for a variety of administrative matters (scheduling department meetings, managing staff PTO requests and time clock.) Assist IT with equipment requests13. Develop strong and collaborative working relationships with other office manager, support staff (echo, IT, business office, marketing, scheduling, nuclear medicine, human resources, and accounting), the Regional Office Manager, the Physician Office Leader, the Regional Physician Director and Regional Director; Periodic meetings with EP Physicians to ensure strong communication and the unified direction and priorities for the departmentQuality14. Develops departmental goals and objectives. Establishes and implements departmental policies and procedures. Identifies and resolves departmental problems and ensures compliance with regulations and standards. Interface with outreach clinics as needed 15. Review dictation work-list and report to appropriate physician. Includes timeliness of EMR sign-off16. Implement and monitor non-clinical policies and procedures to ensure a successful integration with non-clinical areas (such as the Business Office) in a smooth and efficient manner17. Oversee general department related issues by working with outside vendors and device representatives as needed to coordinate maintenance and needed repairs18. Ensure compliance to HIPAA during the release and scanning of medical recordsGrowth19. Visit referring physician offices for marketing and customer service issues. Coordinate marketing activities for your physicians20. Explore and implement new business development opportunities resulting in new patients and ancillary services21. Identify and develop outreach clinics Other22. Participate in professional development activities to keep current with health care trends and practices; including all annual trainings as required23. Maintain strictest confidentially24. Member of and attends EP Committee meetings25. Perform other duties as assignedRELATIONSHIPS AND INTERACTIONS:1. Reports to the Regional Office Manager2. Regularly communicates with physicians, patients, vendors, and other Austin Heart staff3. Frequent interaction with office personnelPHYSICAL DEMANDS:Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. Requires the ability to distinguish letters or symbols. Requires valid driver's license. Requires corrected to normal vision range and the absence of color-blindness.TYPICAL WORKING CONDITIONS:Normal office environment. Occasional evening or weekend work. Flexible working hours required in order to meet the changing demands of the facility.
Practice Manager I - Summit Endocrinology (Nashville, TN)
Details: Job: Directors & Managers HCA Physician Services implements innovative, value added solutions that help physicians deliver high quality, cost effective healthcare to support HCA's commitment to the care and improvement of human life. We focus on quality, streamlining operations and innovative technology to provide value added solutions that help physicians deliver high quality, cost effective healthcare. We offer an excellent benefits package, competitive salary and growth opportunities. Join our team and share your skills and talents with the nation's largest private provider of healthcare services. This strategic leadership position will manage the overall operations of the practice, ensuring a vision and strategy for future growth. This Practice Manager also provides expertise to ensure all patients receive high quality, efficient care. DUTIES INCLUDE BUT ARE NOT LIMITED TO:• Directs, supervises and coaches front office and clinical staff daily.• Develops vision for practice and executes plans to achieve vision.• Identifies strategy for growth and executes plans to achieve growth goals.• Managing the flow of the clinic to insure compliance, efficiency and patient satisfaction.• Problem solving and addressing issues raised by physicians, employees, and patients• Marketing the practice in the local community• Responsible for carrying out all established policies.• Full Profit and Loss responsibility of the physician practice, including revenue, expenses and budgeting. KNOWLEDGE, SKILLS & ABILITIES - This position requires the following minimum requirements:• Knowledge of organization policies, procedures, systems, and objectives.• Knowledge of fiscal management and human resource management techniques.• Knowledge of accounting systems, insurance billing and collecting, and budgets.• Skill in planning, organizing, and supervising.• Skill in exercising initiative, judgment, problem-solving, and decision-making.• Skill in developing and maintaining effective relationships with medical and administrative staff, patients, and the public.• Ability to communicate effectively both in writing and verbally.• Ability to counsel/discipline personnel as requested or as may become necessary.• Ability to delegate authority, responsibility to other staff personnel as deemed necessary to perform their assigned duties.• Ability to handle information in a confidential manner.
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