Details: Office Location / Address: NY- 601 LEXINGTON AVENUE 601 LEXINGTON AVENUE NEW YORK NY 10022 USA - 10244 Education Level: Bachelor's Degree Shift: Day Job Employee Status: Regular North America (NA) Consumer Banking: over 30,000 professionals working together to provide consumers with credit card, retail banking, wealth management, small business, mortgage and commercial banking and payment products and services. Within North America Consumer Banking, there are three primary business areas, U.S. Consumer and Commercial Banking, Citi Cards, and the newly formed Global Enterprise Payments business. POSITION SUMMARYExecute integrated sales, service and relationship strategies to support growth and retention of business customers. Develops new-to-bank business relationships as well as cross-marketing of services to exiting clients through segment-based sales plans to achieve revenue growth targets and maximize operating capabilities and profitability. Current business segment includes those clients with revenues from $5 to $20 million annually. Business banking clients in this segment typically use more standard product offerings and receive credit decisions through a centralized utility.POSITION RESPONSIBILITIES• Execute integrated sales and relationship strategies that are in alignment with the area business plan to achieve desired revenue and service hurdles.• Responsible for client satisfaction and relationship profitability, while providing business customers with single point of contact within Citi.• Provide product specialists with qualified referrals for cross-sell. Assist in closing deals across all products.• Use sound judgment in qualifying potential customers/deals as well as recommending the right financial solutions/products for the customer. Ensure customers meet credit/compliance criteria before submitting to centralized credit for approval. • Partner with other Citi businesses (i.e. Retail Banking, Treasury, etc.) to ensure ongoing and appropriate communication to support overall client and franchise objectives.• Maintain frequent interaction with centers of influence, diverse industry segments, community leaders, regulators, and senior business contacts.• Through extensive involvement, create local community awareness that the bank is critically focused on partnering in the community and providing broad, multi-product banking solutions to the middle market companies housed in the marketplace.• Strictly adhere to internal control policies such as the account opening protocols of accurate collection, completion and updating of all required documentation.• Ensure that the organization's activities are carried out in accordance with all regulatory, legal, and governmental regulations.
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